Needed is New Zealand's request-first platform for finding local service professionals. Founded in 2020 and based in New Zealand, Needed covers 10 services, including plumbers, electricians, cleaners, and movers, across 5,864 localities nationwide. Customers describe the job once, and up to three available pros in their area contact them directly. Free for customers, zero commission for pros.
Simplifying how Kiwis find help since 2020
Needed started in 2020, in the middle of COVID. It was a time when getting someone to show up mattered, and it made one thing clear: getting a reply is often the real challenge. The pattern is familiar. You message three businesses, two don't reply, and the third is booked out for weeks.
So you start over. You run a new search, send new messages, and get the same silence. Most people give up and post in a local Facebook group, then end up back at square one, sorting through random comments and DMs.
So we built a request-first flow. You describe the job once and up to three available professionals can contact you directly. You choose who to deal with, without chasing replies.
You search, filter, compare, message, and wait. The process might be online, but you still do all the work.
You describe the job once. Pros who are available and nearby contact you directly. That's not a feature we bolted on it's the entire model.
We build each service category properly before expanding, so you get real replies from pros who are ready to take the job.
Win work without the commission sting
If you're a tradie, cleaner, gardener, or any kind of service professional, Needed was built with you in mind. Not as an afterthought. From the start.
You see job requests for free. You choose which ones to respond to. You pay once, using credits, to make contact. You see the credit cost before you contact a customer. After that, you deal with them directly. What they pay you is 100% yours.
That's the full breakdown. The pricing table is the terms.
Learn moreGrowing town by town, service by service
Needed is live across New Zealand. Some areas have strong pro coverage today. Others we're actively building. We'd rather go deep than wide. It doesn't help you to send a request if there's no one there to respond.
If local supply is limited, your request can reach pros who travel to your area. And if you're a pro in a region we haven't fully reached, that's the best time to join. Early movers get first access to every request in their area.
Our approach to trust
Every pro on Needed is phone-verified before they can contact a customer. This reduces spam and ensures real Kiwi tradespeople are reaching out. We don't claim background checks or endorsements. That's your call as the customer.
