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For Service Professionals

Get local jobs. Keep every dollar.

Customers send requests. You see the job details. You choose which ones to respond to. Zero commission on what you earn.
Join Needed
Free to list
0 monthly fee
0% commission
No lock-in
Free to list
0 monthly fee
0% commission
No lock-in
Free to list
0 monthly fee
0% commission
No lock-in
Free to list
0 monthly fee
0% commission
No lock-in
How it works

Leads come to you. Not the other way around.

A customer nearby sends a request — they describe the job, when they need it, and where they are. Needed matches it to pros in the area. If you're one of them, you see the full details in your dashboard.

You decide whether to respond. If the job fits, you spend credits to make contact. If it doesn't, you move on. No charge, no penalty.

A maximum of 3 pros can respond to any request. That means less competition per lead and a real chance of winning the work — not a race to the bottom.

Before you pay

You see everything upfront

Every lead shows you the full picture before you spend a single credit. No hidden details. No vague descriptions you have to chase down.

What you see before responding:

Job description in the customer's own words
Location (street or suburb)
When they need it done
Photos if they've attached them
The exact credit cost to respond
How many of the 3 spots are still open
ASAP
Lauren needs a plumber
WhereKingsland, Auckland • 1.1 km
WhenToday if possible
Posted7 minutes ago

"Kitchen sink has been draining slowly for a week, now fully blocked. Double sink. No dishwasher connected. Ground floor, easy access."

Cost to respond: 4 credits
2 of 3 spots remaining
Pass
Respond
The model

You only pay when you choose to

Seeing leads is free. Getting listed is free. There's no monthly subscription, no minimum spend, and no contract.

The only cost is credits — and you use them when you decide to contact a customer. You see the credit cost upfront, before you commit. After contact, you deal with the customer directly. What they pay you is yours. All of it.

If a lead doesn't work out — the customer doesn't answer, the number is invalid, or the request doesn't match your service — you can request a credit refund through your dashboard. We have a clear refund policy because we don't want you paying for dead leads.

Pricing

The full breakdown

Getting listed on NeededFree
Viewing job requestsFree
Commission on your earnings0% — always
Responding to a customerCredits (shown before you commit)
Monthly feeNone
Minimum spendNone
Lock-in contractNone

Credit costs vary by service and urgency. You always see the cost before you respond. Buy credits when you want, use them when you want, stop when you want.

Services on Needed

10 services. Growing.

If your trade is listed below, you can start receiving leads in your area.

Plumbing
Electrical
Locksmith
Handyman
House Cleaning
Carpet Cleaning
Heat Pumps
Lawn Mowing
Rubbish Removal
Moving
Timing

Early pros get first access

Needed is live and growing across New Zealand — town by town, service by service. In areas where we're still building coverage, the first pros to join get every request in their area. No competition until more pros sign up.

That window closes as coverage grows. If you're in an area where Needed is still early, this is the best time to join.

First in your area means first to respond to every request that comes through.
Common questions

Straight answers for pros

If yours isn't here, get in touch. We reply fast.

How much do credits cost on Needed?
Credit costs vary by service and urgency. You always see the credit cost before you contact a customer. There are no surprise charges.
Does Needed take a commission?
No. Needed charges zero commission. You pay credits to make contact. After that, you deal with the customer directly. What they pay you is 100% yours.
What if the customer doesn't answer?
Needed has a credit refund policy. If a lead is invalid, the customer doesn't respond, or the request doesn't match your service, you can request a refund through your dashboard.
How many pros respond to each request?
A maximum of 3 pros can respond to each request. This keeps competition fair and means customers aren't overwhelmed with calls.
What services does Needed cover?
Needed currently covers 10 services across New Zealand: plumber, electrician, locksmith, movers, carpet cleaning, rubbish removal, house cleaners, heat pump servicing, handyman, and lawn mowing.
Is there a lock-in contract?
No. No contract, no monthly fee, no minimum spend. Buy credits when you want, use them when you want, stop when you want.
What information do I see before using credits?
You see the full job description, location, timing, and the credit cost before deciding to respond. You never pay without knowing exactly what the job is.

Ready to start getting leads?

List for free. See jobs in your area. Respond when it suits you.

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